Help Desk

Virtual BLACKLIST / Unsolicited Phone Lookup Service - FAQs 12

• What are unsolicited phone numbers?
• Can I download the list of ‘unsolicited phone numbers’ to my call blocker?
• Why do I need HQTelecom's Virtual BLACKLIST / Phone Lookup Service?
• Where do I find the 'Unsolicited Phone Lookup' search tool?
• Why is my number listed as spam?

View all 12

Call Blocker Model CT-CID803 (Versions 1, 2.0, 2.2, N2 & 5.0) 57

• Does it require Caller ID service?
• How does it Work?
• If I lose power, will I lose the numbers I added to the BLACKLIST memory?
• Do I need one T-Lock Call Blocker to protect each phone in my house?
• Can I use the T-Lock Call Blocker to block calls to my cell?

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Landline Call Blocker with extra Large Display 4

• My Landline Call Blocker is not Blocking calls from numbers I needed to the BLOCK list
• My display does not light up
• Why some Consumer report testers complained about this device not blocking calls after numbers were added?
• The "NEW" is blinking on the left side of blocker display. What does it mean and can I get rid of it?

Phones, No Dial - with or without hot dialer - Wall or Desktop - Red, Black, Ash 3

• Can I turn the ringer off?
• Can you adjust the volume on my phone?
• Can I convert my No Dial Phone into a Hot Dialer (Auto Dialer or Off Hook Dialer)?

Wall-Mounted Phones (with/without dialpad, with/without hotline dialer) 3

• Installation Tips for Wall Phones
• How can I lower or turn OFF the volume on the ring bell?
• I can't program the dialer remotely. Please advice

Bluetooth Transmitters & Receivers Adapters 9

• Will this device allow me to listen to my TV with my Bluetooth Stereo Headphone?
• Does it work with my Bluetooth Stereo or Mono Headphones?
• Does it work with my Bluetooth Stereo or Mono Headphones?
• When connected to my TV or stereo, will I hear any delays on my headphone? Will audio output be in sync with the video?
• Can My DVD Player / TV / Stereo does not have an 3.5mm AUDIO OUT. It only supports the old RCA (white&red) jacks for AUDIO OUT. What can I do?

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Outgoing Call Blocker w/ Allow Memory & Call Timer (BIL SM WP, BIL SM SM) 1

• How to block 411 and 1411 calls?

Auto Dialer /Call Router (Product Code: HQ-3232B) 3

• Programming 4 cards (sequences)
• Can I program this device to re-route 911 calls to another number?
• How to program to auto dial a number when taken off-hook?

Bluetooth Phone Adapter 2

• There was some crackling sound and echo (hear my own voice with a delay).
• The ON/OFF switch for the ringer is not working properly

Outgoing Phone Blocker w/Allow & Disallow Memory 3

• After adding a phone number into memory, when you dial it, the device still allows it to ring once before disconnecting. Is there any way to stop it from ringing the caller at all?
• Can I disallow all outbound calls except a few?
• How can I do a hardware reset?

Hot Dialer Model HQ-TS-38 3

• Can I add a delay when auto dialing a number?
• Can I stop the sounds of digits being dialed when I pick up the handset?
• How do I program this dialer to add a 2 second pause after the auto dial number and then dial another number?

Speed Dialer Model HD-TS-350-PSD 1

• Can I program it remotely?

Hot-Dialer / Auto Dialer - Product Code: 323-2GHQ 7

• My dialer is dialing but my phone line is not dialing
• How to program it to auto dial a number and a pin?
• How to program to auto dial *67 (or * + any number)?
• Can I add a delay between 2 sets of number or digits?
• Can I add delays to the dialing numbers (inter-digit delay)?

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ULTIMATE CALL BLOCKER (UBlocker.HQTELECOM.com) 27

• How does the ULTIMATE CALL BLOCKER works?
• What is required for the UBlocker to work?
• How can I manage the lists?
• Does the UBlocker works if I do not manage the lists?
• How do I set a blocked phone number to be an allowed phone number?

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Programable Outbound Blocker model 3232GHQ 1

• How do I know when the number(s) I programmed are being blocked?

UV Lamps & Bulbs 3

• Can this UV-C bulb produce ozone?
• Does ultraviolet (UVC) light kill the coronavirus (Covid-19)?
• Is this lamp supposed to always be ON? Or only turn ON and OFF when the AC runs?