A number will be listed in our databank as an unsolicited phone number if there are multiple instances of it being listed to make unsolicited calls (nuisance, marketing or spam calls).

If you believe that your number has been mistakenly added to our spam list please contact us using 

http://help.hqtelecom.com/support/tickets/new

Please make sure you include the following:  

Phone number:
Reason for requesting removal: