My UBlocker stops working and needs to power cycle every few days. Why and how can I fix this? : Help Desk

My UBlocker stops working and needs to power cycle every few days. Why and how can I fix this? Print

Modified on: Wed, 23 Sep, 2020 at 1:48 PM

The main reason why the UBlocker stops registering calls is because it looses its network connectivity. There are a number of reasons why this may happen, but they are all related to your local network. Below are some tips to prevent these network issues:

1) If possible, assign a permanent IP to your UBlocker on your router. This will require for you to make changes to your DHCP server settings.

2) Try setting up your UBlocker with a static IP on an external network e.g. DMZ or IP Passthrough.

3) Setup a local PC or labtop to ping your UBlocker frequently so it it will not loose its connection to the router.

4) If you have a WIFI UBlocker, you may want to replace it with a LAN version. Just contact us for details.

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My UBlocker stops working and needs to power cycle every few days. Why and how can I fix this? Print

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